Training Specialist II

Practice Area bioscience
Job Family Commercial/Operations
Job Type Perm Salary
Location Greater Boston
Are you self-disciplined, self-motivated, and self-initiated? Do you have strong organizational skills and attention to detail? If so, this Training Specialist position is for you! Submit your resume to apply today.

Responsibilities:
  • Support regulatory agency inspections and audits
  • According to defined standards, optimize, vet, and maintain LMS content
  • Work with subject matter experts to determine the optimal training type for content and intent 
  • Define and uphold standards regarding curriculum content, format, and approval processes, including metrics
  • Assign curricula to existing employees and new hires
  • Partner with SMEs to evaluate curricula for appropriate assignment and timing
  • Create, edit and maintain training items, curricula, users, and user groups
  • Monitor and manage curricula in partnership with managers and SMEs
  • Manage upgrades & technical releases for the LMS in partnership with vendor and other site LMS Administrators 
  • Troubleshoot LMS in partnership with IT Administrator
  • Test internal and vendor configuration changes
  • Understand how LMS interacts with other key systems
  • Update system related procedures, work instructions and training manuals as required
  • Provide end-user support for LMS users and/or refer to IT Support for technical issues
  • Facilitate annual review curricula 
  • Lead key departmental and global projects ensuring effective management and delivery
  • Introduce improvement ideas by staying on top of the latest industry trends and practicing continuous improvement standards

Requirements:
  • BA/BS in Computer Science, Business Administration, Learning and Development or related field
  • Minimum 5 years of experience in LMS Administration in a GxP or other regulated industry is required
  • Understanding of quality systems
  • Experience in curriculum design preferred
  • Experience in software/application testing preferred
  • Must be highly collaborative, results-driven, and a quick study 
  • Strong written and oral communication skills
  • Ability to work in a fast-paced environment and shift priorities as necessary
  • Ability to influence change across multiple groups and levels
  • Prior success in leading harmonization efforts across teams and sites
  • Ability to manage relationship with vendors to meet business expectations
  • Partner with owners of shared systems to understand relationship between systems
  • Identifies opportunities to optimize use of system to meet business requirements
  • Willing to travel (30%)

Position ID: 38713