Patient Insurance Educator

Practice Area healthcare/administrative
Job Family Administrative
Job Type Perm Salary
Location Northeastern MA

Do you have a high level of professionalism? Can you maintain an organized manner and strong attention to detail? If so, this Patient Insurance Educator position is perfect for you! Submit your resume to apply today.


  • Regularly communicate with patients over the phone or in person
  • Discuss current insurance benefits and assistance programs, both state and federal
  • Work with patients on various applications regarding insurance benefits
  • Help answer any questions the patient may have about financial assistance programs and applications
  • Fill out required documentation established by applicable regulations within set timeline
  • Obtain required knowledge of applicable systems and benefits to set up the correct patient resources
  • Develop and record all patient data
  • Promote patient on their case, policy, and program level
  • Maintain patient confidentiality
  • Work in compliance with HIPAA


  • Bachelor’s Degree strongly preferred
  • Computer skills, mainly proficiency in Microsoft Office
  • Excellent communication skills
  • Able to efficiently conduct extensive phone calls as well as face to face interactions
  • 1 year of experience working with insurance 
  • ability to travel up to 50%. 
  • Frequently travel is outside the local area and overnight
Position ID: 37924