Collections Specialist

Practice Area accounting
Job Family A / R
Job Type Contract To Perm
Location Greater Boston


As the Collections Specialist, you will be responsible for making business to business collection calls and receiving calls regarding invoice questions. You must have excellent customer service and communication skills. If you believe you’re a good fit for this position, apply today!

Responsibilities:

  • Make roughly 30 Business to Business collection calls per day and/or correspondence in a fast paced, goal oriented collections department
  • Provide customer service regarding collection issues, resolve client discrepancies, and process account adjustments
  • Establish and maintain effective and cooperative working relationships with sales team
  • Perform other assigned tasks and duties necessary to support the Accounts Receivable Department
  • Process lien waivers daily
  • Review and release of orders on credit hold
  • Meet defined department goals and activity metrics

Requirements:

  • Bachelors Degree preferred
  • 1+ year of experience
  • Strong technical skills and knowledge of Microsoft Excel
  • Strong attention to detail, goal oriented
  • Excellent customer service skills
  • Ability to prioritize and manage multiple responsibilities

INDC
Position ID: 37542